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Payment methods, failed payments, invoices and refunds.

PayPal · Klarna · refunds

Payment

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Showing 4 answers in Payment

Payment · Source: Terms § 5 PaymentWhich payment methods are available?+

Payment is processed through Shopify Payments. Available methods include credit card, PayPal, Klarna, and other Shopify-supported payment methods.

Payment · Source: Newly writtenMy payment failed. Was my order placed?+

If your order was completed, you should receive an order confirmation by email. If not, the order may not have gone through.

Payment · Source: Newly writtenHow are refunds paid out?+

Refunds are usually made using the same payment method used for the original transaction, unless something else has been agreed.

Payment · Source: Newly writtenCan I receive an invoice?+

If you need a specific invoice document, email us with your order number and checkout email.