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Account & Skin Analysis
Customer accounts, order history, AI skin analysis data.
Account · photos · privacy
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Showing 5 answers in Account & Skin Analysis
Account & Skin Analysis · Source: Privacy Policy § 8Does FORMA store uploaded skin-analysis photos?+
We do not store images. Transmission is encrypted. Full details are available in the Privacy Policy, section 8.
Account & Skin Analysis · Source: Privacy Policy § 8Do I have to upload a photo for skin analysis?+
No. Photo upload is voluntary. You can answer questions without uploading a photo and still receive a recommendation.
Account & Skin Analysis · Source: Privacy Policy § 8How is a skin-analysis photo transmitted?+
If you upload a photo, it is transmitted for analysis via an encrypted connection. FORMA does not store the uploaded image.
Account & Skin Analysis · Source: Newly writtenI cannot access my account. Can you still help?+
Yes. You can still use the order lookup with your order number and checkout email. For account-specific issues, email us.
Account & Skin Analysis · Source: Newly writtenDo I need a customer account?+
No. You do not need a customer account for the status lookup. A customer account can show your order history if you are logged in.